Clear support for setup, rollout, and day-to-day use.
PatrolSync support is built to stay practical. Use the Help Centre for setup and how-to guidance, or contact the PatrolSync team if you need help with billing, access, verification, or platform issues.
Start with the right type of help.
Most PatrolSync questions are handled fastest through the Help Centre. For anything account-specific or unclear, contact the PatrolSync team directly.
Getting started
Help with first-time setup, adding sites, adding guards, and getting PatrolSync live.
Guard app and patrol recording
Support for app access, sign-in problems, checkpoint scanning, and patrol workflow questions.
Printing and QR checkpoints
Guidance for label printing, Brother setup, 62 x 62 mm labels, and local checkpoint printing.
Billing and account help
Support for Free and Pro plans, VAT, invoices, cancellation, and account closure.
The issues PatrolSync users most often need help with.
Need a hand from the PatrolSync team?
If your question is account-specific, billing-related, or not covered in the Help Centre, contact PatrolSync directly and we will point you in the right direction.
Email: info@patrolsync.app
Support target: within one business day
Best for: billing questions, account access, verification questions, and rollout support
See PatrolSync in action.
Book a live demonstration to see how PatrolSync supports patrol recording, compliance reporting, independent report verification, and client-ready evidence for modern security operations.
Book a demoPatrolSync helps security companies prove patrol activity with checkpoint scanning, GPS-backed evidence, client-ready reporting, staff compliance records, and independent report verification.