PatrolSync Terms of Service

1. Service Overview

PatrolSync is a security accountability platform designed to record patrol activity, provide GPS-supported data, generate reports, and offer operational visibility to security providers and their clients.

2. Customer Responsibilities

You are responsible for ensuring that all information entered into PatrolSync is accurate and lawfully obtained. You are responsible for managing your personnel and ensuring compliance with all applicable laws including employment, licensing, and data protection regulations.

3. Licence and Work Eligibility Disclaimer

PatrolSync does not verify SIA licences or any licensing authority records and does not carry out right-to-work checks. All information displayed is based on data supplied by the Customer and is provided for operational visibility only.

The Customer remains fully responsible for ensuring all personnel are legally permitted to work and that all required checks are completed and maintained.

4. Data Accuracy and Audit Integrity

PatrolSync records data based on user input and device-generated information such as GPS. Accuracy may vary due to environmental or technical factors. PatrolSync does not guarantee absolute accuracy of recorded data.

Data recorded within PatrolSync reflects submitted activity as captured by the platform. Once submitted and stored by the PatrolSync system, patrol scan records and associated audit data are intended to preserve audit integrity and are not designed to be altered through standard customer use of the platform.

5. Acceptable Use

You agree not to misuse the platform, attempt unauthorised access, or use PatrolSync for unlawful purposes.

6. Account Security

You are responsible for maintaining the security of your account and ensuring only authorised users have access.

7. Availability

PatrolSync is provided "as is" without guarantees of uninterrupted availability.

8. Limitation of Liability

To the maximum extent permitted by law, PatrolSync shall not be liable for any indirect, incidental, consequential, special, or punitive losses or damages, including loss of business, loss of revenue, loss of contracts, loss of profits, loss of data, or losses arising from reliance on information recorded or displayed within the platform.

The Customer remains fully responsible for operational decisions, staffing decisions, compliance decisions, and all actions taken in reliance on PatrolSync data, reports, alerts, or dashboard information.

9. Data Protection

The Customer acts as the data controller and PatrolSync acts as a data processor. You are responsible for compliance with UK GDPR and applicable data protection laws.

10. Changes to Terms

We may update these Terms from time to time. The latest version will be published on this page and continued use of PatrolSync after any update takes effect will constitute acceptance of the revised Terms.

11. Governing Law

These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

PatrolSync Ltd
info@patrolsync.app
United Kingdom