New Zealand — FAQ
PatrolSync for New Zealand security companies — frequently asked questions
Common questions about using PatrolSync in New Zealand — COA and PSPLA compliance, NZD pricing, how the client portal works, and how to get started with mobile patrol reporting across NZ.
Is PatrolSync available in New Zealand?
Yes. PatrolSync is fully available to security companies operating in New Zealand. The platform supports New Zealand addresses, COA (Certificate of Approval) compliance tracking, and pricing in New Zealand dollars (NZD) including GST. PatrolSync is used by NZ security companies for mobile patrols, static guarding, alarm response, keyholding, and property inspections.
Can security companies in New Zealand use PatrolSync?
Yes. PatrolSync is designed for professional security companies, and New Zealand operators are fully supported. NZ security companies use PatrolSync to manage QR checkpoint patrols across multiple sites, track COA licence compliance for their guard team, give clients access to live patrol records, and produce professional PDF patrol reports.
Does PatrolSync support guards and sites in New Zealand?
Yes. PatrolSync supports an unlimited number of guards and sites on paid plans. New Zealand sites are created with NZ address details including region. Each guard's COA number, COA class, and expiry date can be stored and monitored through the compliance dashboard.
Can PatrolSync be used across multiple sites in New Zealand?
Yes. PatrolSync is built for multi-site operations. NZ security companies can manage sites across Auckland, Wellington, Christchurch, Dunedin, Hamilton, and regional locations from a single dashboard. Each additional site beyond the first costs NZ$25 per month on the Pro plan. Supervisors get live visibility across all sites simultaneously.
Does PatrolSync work on iPhone and Android in New Zealand?
Yes. The PatrolSync Guard app is available on both iOS (iPhone) and Android. Guards download the free app and use it to scan QR checkpoints during patrols. No specialist hardware is required — any standard smartphone works across New Zealand.
Does PatrolSync support QR checkpoint patrols in New Zealand?
Yes. QR checkpoint scanning is central to how PatrolSync works. NZ security companies place QR code labels at set patrol points around each site — entrances, gates, car parks, or any location the patrol should cover. Guards scan each code using the PatrolSync app, creating a timestamped, GPS-backed record of every checkpoint visited. Labels can be printed using a Brother label printer or standard office printer.
Can PatrolSync help with patrol proof and client reporting in New Zealand?
Yes. PatrolSync generates professional PDF patrol reports automatically from checkpoint scan data. Reports include a checkpoint-by-checkpoint breakdown with timestamps, guard details, and GPS data. Each report has a unique Verification ID — clients can visit verify.patrolsync.app to confirm the report is genuine and unaltered. NZ clients on the Pro plan can log in to a dedicated client portal to view live patrol activity and download reports directly.
Does PatrolSync support COA and PSPLA compliance for New Zealand security companies?
Yes. PatrolSync allows New Zealand security companies to store each guard's Certificate of Approval (COA) number, COA class, and expiry date. The compliance dashboard flags COAs that are expiring soon or have lapsed, helping ensure only PSPLA-licensed personnel holding a valid COA are deployed on client contracts. COA classes supported include Property Guard, Crowd Controller, Personal Guard, Monitoring Officer, Security Technician, and Security Consultant.
Is PatrolSync suitable for small and mid-sized security companies in New Zealand?
Yes. PatrolSync is designed for small to medium security companies. It focuses on patrol accountability rather than HR, payroll, or workforce management, keeping it practical and affordable for NZ operators. The free plan suits very small operations, and the Pro plan at NZ$149/month (including GST) scales with additional sites as the business grows.
Can PatrolSync be used by companies operating in both New Zealand and other countries?
Yes. PatrolSync supports security companies operating across multiple countries. The platform currently supports New Zealand, the United Kingdom, Ireland, and South Africa — each with localised pricing, address formats, and regulatory compliance tracking. A New Zealand company with operations in another supported country can manage all sites from a single PatrolSync account.
Is PatrolSync hosted securely and does it support New Zealand data privacy requirements?
Yes. PatrolSync is cloud-hosted with security controls in place for data integrity and access. New Zealand security companies and their clients are subject to the New Zealand Privacy Act 2020, which governs the collection, use, and storage of personal information. PatrolSync stores patrol records, guard data, and client information securely. Companies with specific privacy obligations can contact PatrolSync to discuss their requirements.
How much does PatrolSync cost in New Zealand?
PatrolSync is priced in New Zealand dollars (NZD) for NZ companies. There is a free plan that includes 1 site and 2 guards, free for life. The Pro plan costs NZ$149 per month and includes your first site; additional sites are NZ$25 per month each. All paid plans include unlimited guards with no per-guard fees. All prices include GST.
Overview of how PatrolSync supports PSPLA-licensed, COA-holding security companies across New Zealand.
How PatrolSync tracks COA numbers, classes, and expiry dates for your New Zealand patrol team.
Arrange a live walkthrough to see PatrolSync in action for your New Zealand security operation.
See PatrolSync in action.
Book a live demonstration to see how PatrolSync supports patrol recording, compliance reporting, independent report verification, and client-ready evidence for modern security operations.
Book a demoPatrolSync helps security companies prove patrol activity with checkpoint scanning, GPS-backed evidence, client-ready reporting, staff compliance records, and independent report verification.