PatrolSync
PatrolSync
FenCore
PatrolSync portal access
User roles

Admin, Manager and Viewer roles in the PatrolSync portal.

PatrolSync uses simple portal roles so security companies can give each team member the right level of access. Admins manage the account, Managers run daily operations, and Viewers can review patrol information without changing setup.

Access levels

Choose the lowest role that gives someone what they need.

This keeps billing, user management and setup changes limited to the right people while still giving supervisors and staff useful visibility.

Admin

Best for owners, directors, operations leads, and trusted senior staff who manage the account.

  • Manage portal users for the organisation
  • Manage sites, guards, checkpoints and reports
  • Access account and billing controls
  • Use Pro features such as Client Portal, compliance reporting, multiple sites and guard PIN SMS when the organisation is on Pro

Manager

Best for supervisors and operations staff who run day-to-day patrol setup and reporting.

  • Manage sites, guards and checkpoints
  • Review dashboards, logs and reports
  • Reset guard PINs and support guard onboarding
  • Use operational Pro features when the organisation is on Pro

Viewer

Best for staff who need visibility without changing setup or account settings.

  • View dashboards and patrol activity
  • Review site, guard and report information
  • Use PatrolSync for oversight and evidence checks
  • Avoid accidental changes to users, billing, sites or guards
Common questions

Portal role questions.

What is the difference between Admin, Manager and Viewer in PatrolSync?

Admin users can manage the organisation account, billing and users. Manager users can run operational setup such as sites, guards, checkpoints and reports. Viewer users can see patrol information without making account or setup changes.

Should every portal user be an Admin?

No. Admin access should usually be limited to owners, directors, operations leads or trusted senior staff. Managers and Viewers are better for everyday access where billing or user-management permissions are not needed.

Can a Manager add guards and manage sites?

Yes. Manager access is designed for day-to-day operations, including managing guards, sites, checkpoints and reports.

Can a Viewer change billing or invite users?

No. Viewer access is read-only for oversight and reporting. Viewers should not be able to change billing, invite users or alter operational setup.

See PatrolSync in action.

Book a live demonstration to see how PatrolSync supports patrol recording, compliance reporting, independent report verification, and client-ready evidence for modern security operations.

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PatrolSync

PatrolSync helps security companies prove patrol activity with checkpoint scanning, GPS-backed evidence, client-ready reporting, staff compliance records, and independent report verification.

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